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Reduce machine downtime.
Increase Customer Satisfaction.

Accurately fix issues from anywhere with our AR based field service management tool.

Ensure your clients
the smoothest field service

  • Let customers interact live with service reps via augmented reality video call

 

  • Assist customers with AR 3D annotations, pointers and doodles during the call

 

  • Share files (PDF & Images) live on screen during an on going call

 

  • Freeze screen and highlight during the video call to make it hassle free for customers

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What is FixAR?

FixAR is an easy to use AR powered cloud based field service management tool that helps with troubleshooting quickly and efficiently.

AR Video Assistance

Ensure high first time fix rate

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  • Monitor all the issues raised and effectively allocate tickets to technicians.

  • Capture KPIs like mean issue Resolution time, mean time to fix, first time fix rate and many more.

  • Escalate issues and provide 24/7 support through our simple and structured scheduling system.

  • With predictive analytics, identify issues and provide maintenance in advance.

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Simplified service management

Reduce costs with streamlined field service

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Increase service rep productivity

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Easy performance monitoring

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Save travel expenses

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Resolve more service calls/day

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Reduce overtime

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Reduce downtime

Benefits

Some of our happy clients

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